Blar i BI Open på forfatter "Lille-Mæhlum, Marianne"
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High-quality connections in retail stores
Pham, Tina Che; Lille-Mæhlum, Marianne (Master thesis, 2018)Reflecting upon the gap in the literature regarding how high-quality connections between employees and customers in retail stores may look like, and how these potentially may affect organizational performance outcomes, ...